Terms & Conditions

Welcome to Orbica.in! These Terms and Conditions govern your use of our website and services.

Last Updated: November 26, 2025

By accessing or using our platform, you agree to comply with these terms. Please read them carefully.

1. General Terms

1.1 Acceptance

By using orbica.in, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other related policies.

1.2 Eligibility

You must be at least 18 years old or using this site under the supervision of a guardian.

1.3 Modifications

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site implies acceptance of the revised terms.

2. Products & Orders

2.1 Product Information

We strive to provide accurate product descriptions and images. However, slight variations in color, texture, and design may occur due to natural materials, Lighting conditions, screen settings or any other factors that are not related in any way to the product quality.

2.2 Order Confirmation

Placing an order does not guarantee acceptance. We reserve the right to cancel or modify orders due to stock availability, pricing errors, or payment issues.

3. Pricing & Payments

3.1 Pricing

All prices on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

3.2 Payment Methods

We accept payments via Credit/Debit Cards, Net Banking, UPI, Wallets, and EMI options.

3.3 Fraud Prevention

We reserve the right to verify transactions and cancel orders in case of suspected fraudulent activity.

4. Shipping & Delivery

4.1 Shipping Timeline

Orders are typically delivered within 3 days to 2 weeks, but in some cases, it may take longer due to logistical constraints if any.

4.2 Delivery Partners

We work with trusted logistics partners for safe and timely deliveries. Delivery timelines may vary based on location and availability.

4.3 Delivery Refusal

If a customer refuses delivery without a valid reason, return shipping charges may apply.

4.4 Delayed Deliveries

We are not responsible for delays caused by unforeseen circumstances such as strikes, natural disasters, or logistics disruptions.

5. Returns, Cancellations & Refunds

5.1 Return Policy

Returns are accepted only in case of manufacturing defects or damages during transit. Customers must report the issue within 24 hours of delivery with proper evidence (images/videos).

5.2 Cancellations

Orders can be cancelled within 24 hours of placement. After this period, cancellations may not be allowed or may be subject to cancellation charges.

5.3 Refund Process

Refunds (if applicable) will be processed within 2-3 days business days through the original payment method after the merchandise has reached our warehouse.

6. Warranty & Liability

6.1 Product Warranty

Our furniture comes with a limited warranty covering manufacturing defects. The warranty does not cover damages due to misuse, improper assembly, or regular wear and tear.

6.2 Liability Limitation

Orbica is not liable for indirect, incidental, or consequential damages arising from product use.

6.3 Customer Responsibility

Customers are responsible for maintaining and using the furniture as per the provided care instructions.

7. Contact Information

For any queries regarding these Terms & Conditions, feel free to contact us at:

Orbica

Email: info@orbica.in

Phone: (+91) 8197732053

Thank you for choosing Orbica! We look forward to serving you with quality furniture and excellent customer service.